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Privacy Policy

Our privacy policy explains how your personal information is collected, used, and shared when you visit our page, or make a purchase from The Soulful Empath.

The only information we collect is what you allow the website to provide me which is typically name, address, e-mail, phone number, details on the product you ordered, and payment information.

I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Shopify Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Shopify Seller Policy and Terms of Use.

This shop currently works with third-parties, such as, Amazon pay. It is recommended to read their privacy policy as well so you can be informed on how they use/collect your information. I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Therefore, information is generally kept for about 4-5 years.